Selling Tips & Sales Topics

Learn the five essential steps in a customer-centric sales process. Who is your ideal client. Finding, connecting, building rapport and creating trust. Asking qualifying questions to understand your clients needs. Listening to understand not to be understood. Presenting your value proposition/features and benefits to help your client achieve their goals.

Customer-centric sales skills provide the tools and confidence to connect with your ideal clients consistently and successfully share your brilliance, gifts, products, and services with the world.
I believe that learning a customer-centric, relationship-based sales process is the way to transition you and your sales & service team members from transactional selling to building lifelong relationships with your customers. This sales approach opens doors to develop new clients and a profitable business. By learning and utilizing a customer-centric sales approach, you'll build confidence in reaching out to your clients, prospecting, understanding what questions to ask, being comfortable in presenting your product or service, and being confident to discuss price and ask for the sale. A relationship-based sales approach allows you to show up authentically, prepared to offer solutions, and deliver win/win negotiations with your clients every time.

Making a plan consists of creating a list of questions that will build rapport with the interviewer within the first few seconds of your meeting—asking questions about what you found out in your research that will help you to make a connection. What do you have in common, shared values? What did you find in your research that was genuinely of interest to you that you could start a conversation with the interviewer?